Basic SRO - Carol Stream, IL

Please DO NOT use your account to register another person.  Each person needs to have his/her own personal account with his/her name, email address, user ID, and password to access course certificates and training history and to receive emails from instructors. 

If you believe you have an existing NASRO account or if you have taken a NASRO course before, please do NOT create a duplicate account. If you are unable to access your account, please call our office at 205-739-6060.

Course Certificates:

If there are any issues with your course certificate, please contact Taylor Mann at taylor.mann@nasro.org within 30 days of course completion. NASRO does not report POST hours except for TCOLE hours for in person classes held within Texas.

NASRO Event Cancellations:

NASRO reserves the right to cancel or reschedule training. If NASRO cancels or reschedules training due to weather or unforeseen circumstances beyond the control of NASRO, you are entitled to a full refund, but NASRO is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If NASRO cancels a training in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.

Any Course with less than 15 registrations will be subject to cancellation. 

The below information applies ONLY to regular courses, not conference. 

Participant Cancellations and No-Show Policy:

Cancellation requests must be emailed to kim.davis@nasro.org.  A refund will be issued unless a credit for a future training course is specifically requested.  Cancellations made within 10 business days of the course start date, or no-shows, will forfeit all registration fees. No transfers between people will be permitted.

Late Registration Fees:

All registrations made within 10 business days of the course start date will incur a $25.00 late-registration fee.