SSO - School Security Officer - Des Moines, IA

Please DO NOT use your account to register another person.  Each person needs to have his/her own personal account with his/her name, email address, user ID, and password to access course certificates and training history and to receive emails from instructors. 

Course Certificates:

If there are any issues with your course certificate, please contact Taylor Mann at taylor.mann@nasro.org within 30 days of course completion. NASRO does not report POST hours except for TCOLE hours for in person classes held within Texas.

NASRO Event Cancellations:

NASRO reserves the right to cancel or reschedule training. If NASRO cancels or reschedules training due to weather or unforeseen circumstances beyond the control of NASRO, you are entitled to a full refund, but NASRO is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If NASRO cancels a training in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.

Any Course with less than 15 registrations will be subject to cancellation. 

The below information applies ONLY to regular courses, not conference. 

Participant Cancellations and No-Show Policy:

Cancellation requests must be emailed to kim.davis@nasro.org.  A refund will be issued unless a credit for a future training course is specifically requested.  Cancellations made within 10 business days of the course start date, or no-shows, will forfeit all registration fees. No transfers between people will be permitted.

Late Registration Fees:

All registrations made within 10 business days of the course start date will incur a $25.00 late-registration fee.